Return Policy
30-Day Return Policy
Our 30-day return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the right decision. If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition, within 30 days of the date of shipment for a refund or an exchange. It's that simple. Our Return ProcessOnce we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than fabfauxbling.com), or damaged in any way cannot be accepted for return. Engraved jewelry items (not including wedding rings) may not be returned. Engraved wedding rings may be returned, however, the engraving fee is non-refundable. Returns with no fabfauxbling.com return code, and packages that are improperly packaged or uninsured will be refused receipt. How To Prepare A ReturnTo return a diamond or jewelry item to fabfauxbling.com, follow our three step process:
You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at returns@fabfauxbling.com. * fabfauxbling.com will not be responsible for loss or damage of return shipments. |